Services

Johnson & Johnson
124 Reliance Rd.
Martinsburg, WV 25403

Phone:
Email:
(304) 263-8008
Online Form


Hours: M-F   8am-5pm


Maintenance Available M-F

Planned Maintenance - Schedule

Planned Maintenance members may schedule preventive service or request priority service online. Please fill out the information below as completely as possible along with desired dates and times. We will contact you during normal business hours to schedule or affirm the appointment.

If you require emergency service, please call (304) 263-8008
.

Bottom Left

Contact Information

Full Name: Middle Inital, if any: Suffix, if any:
Street Address: Primary Phone #:
Address Line 2: Secondary Phone:
City: Email Address:
State: Time of day to reach you:
Zip:
Bottom Left
Bottom Left
  Bottom Left  
 

Service Request Information

Yes No
Preferred day for service:

What brand is your furnace / AC Unit? Did we install the system? Yes No
How old is your
furnace / AC Unit?
When was the last time you had your system serviced?
What best describes the nature of the problem?
Please select:
Water Leak
No Heat No Cool
Insufficient Heat Insufficient Cool
Inside Unit Does Not Run Inside Unit Does Not Stop
Outside Unit Does Not Run Outside Unit Does Not Stop
Other
Questions or Comments:

Choose the appropriate status for this project:
 
  Right Away / During Regular Business Hours
  At the Planning & Budgeting Stage

Is this request covered by an insurance claim? Yes No
Is this location a commercial location? Yes No
Do you own the home for this request? Yes No
Do we need a ladder to access the unit? Yes No
If Yes, how tall? (in feet)

How did you hear about our website? (Select all that apply):
  Yellow Pages
  Referred by Customer Newspaper Ad
  Google Search Engine Radio Ad
  Yahoo Search Engine Signs / Billboards
  Received E-mail Postcard
  Other
Bottom Left